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Privacy Policy

Last updated: 02/10/2025

Packbo (“we”, “our”) values the protection of personal information. This policy explains how we collect, use, and protect the personal information of users of our website, a catalog of packaging suppliers.

1. Personal information collected

We collect only the personal information necessary to provide our services:

  • Newsletter subscription: email address.
  • Contact form: first name, last name, company, email address, subject, and message, with an option to subscribe to the newsletter.
  • Supplier registration: first name, last name, company, email address, and payment information if applicable (via Stripe).

We do not collect any other data (e.g., browsing history, IP, geolocation).

2. Use of personal information

The information collected is used only for:

  • communicating with you following the completion of a form,
  • registering you for the newsletter when requested,
  • processing supplier registrations and payments (via Stripe).

We do not use your information for other purposes without your consent.

3. Sharing of personal information

We do not sell or rent your personal information.
Your data may only be shared with third parties where necessary:

  • with Stripe for supplier payment management,
  • with our technology partners for secure hosting and site operation.

These third parties are subject to strict confidentiality obligations.

4. Retention and security

Your personal information is retained only for the time required to achieve the purposes outlined.
We apply proportional security measures (access controls, encryption, secure hosting) to protect your data from loss, theft, or unauthorized access.

5. Your rights

In compliance with Quebec’s Law 25, you have the following rights:

  • to access your personal information,
  • to request corrections in case of error,
  • to withdraw your consent to the use of your data (e.g., unsubscribe from the newsletter),
  • to request deletion of your data where permitted by law.

You may exercise your rights by contacting us (see section 7).

6. Cookies

The site does not use advertising tracking cookies. Only essential technical cookies may be used to ensure proper functioning of the site.

7. Privacy officer

Louis Papineau
President and Privacy Officer
📧 info@packbo.net

8. Changes to the policy

This policy may be updated from time to time. The current version will always be available on our website.






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